Privacy Policy

 

1. Scope of Policy
This privacy policy describes how Auraverese (hereinafter referred to as "we" or "us") collects, uses, and protects the personal information you provide when using our online store. This policy applies to all users who access our website and purchase furniture products. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information Collection and Technical Means
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We use Cookies to power the functionality of our store and to gather data on how you interact with the site. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier. We use this information to optimize our site and to provide you with a seamless shopping experience.

3. Scope of Information Usage and Sharing
We use the personal information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We may share your personal information with trusted service providers to help us conduct our business and serve you, such as payment gateways and logistics partners. We require these parties to protect your data and not use it for any other purpose. We do not sell or rent your personal information to others.

4. Data Storage and Cookies
Your data is stored securely on our servers. By using our website, you acknowledge and authorize us to store and process your data necessary for the operation of the store. Regarding Cookies, you have the right to decide whether to accept or reject them. You can set your browser controls to accept or refuse Cookies. If you choose to reject Cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. We implement appropriate technical measures to ensure the security of stored data.

5. User Rights
You have specific rights regarding your personal information. These rights include:

• Right to Access: You have the right to request a copy of the personal information we hold about you.

• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Right to Erasure: You have the right to request that we erase your personal data under certain conditions.

• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

6. Legal Basis for Data Processing
In compliance with relevant privacy laws and referencing the principles of the General Data Protection Regulation (GDPR), we process your personal information under the following legal bases:

Performance of Contract
We process your data to fulfill the contract established when you place an order. This includes processing orders, managing payments, and delivering the purchased services and furniture products to you.

Explicit Consent
We process your data based on your explicit consent for specific purposes, such as subscribing to our newsletters and participating in marketing activities. You may withdraw this consent at any time.

Compliance with Legal Obligations
We process your data as necessary to comply with applicable laws and regulations, including for tax, accounting, and regulatory reporting purposes.

Legitimate Interests
We process your personal information for our legitimate interests, such as improving user experience, analyzing site usage to enhance our services, and preventing fraud or security breaches.

7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Data Security
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. We utilize Secure Socket Layer (SSL) technology to encrypt sensitive information entered on our site. However, remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable.

9. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 

10. Contact Information
If you have questions, require more information about our privacy practices, or would like to make a complaint, please contact us using the details provided below:

Address: 3586 NW 41ST LOT D425, MIAMI, FL 33142-4301, United States
Phone: +1 (813) 679-2767
Email: team@auraverese.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)